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Refund policy

Last updated 8 November 2026

We want you to love learning at Eureka AI Academy. If a course isn't right for you, here's how refunds work.

7-day refund window

Request a full refund within 7 days of purchase if you have completed less than 25% of the course and have not attempted its final exam.

How to request

Email [email protected] with your order code (e.g. EA-7K3P9Q). Approved refunds are returned to the original payment method via shurjoPay within 7–10 working days.

Not refundable

  • Purchases older than 7 days.
  • Courses where a certificate has already been issued.